At GetXtreamIPTV, we value your satisfaction. Please read our digital goods policy carefully to understand your rights and our commitment to service quality.
7-Day Money Back Guarantee
We offer a partial or full refund within the first 7 days of your subscription if our service does not work on your device due to technical issues from our side that we cannot resolve.
Non-Refundable Cases
Refunds will not be issued for:
- Internet speed issues on the customer side.
- Customer changing their mind after activation.
- Temporary channel maintenance or updates.
Digital Nature
Since we provide digital IPTV credentials that are activated instantly upon purchase, we cannot "return" the service. Once a code is activated, it is considered consumed.
How to Request?
If you face technical difficulties, please contact our support team on WhatsApp first. Most issues are resolved within minutes. If we can't fix it, we will process your refund.